KYC/AML

All incoming cryptocurrency transfers undergo AML verification. If the sender's address or cryptocurrency has High Risk/Middle Risk or is previously associated with illegitimate sources, the transaction will be frozen. In this case, the identity will be verified and the Service will ask the User to fully answer the following questions to confirm the origin of the funds:

• Through which platform did you receive the funds? You must provide screenshots from the sender's wallet/platform withdrawal history;

• What service did you receive funds for?

• What was the amount of the transaction, and the date and time it was carried out?

• Through which contact person did you communicate with the sender of the funds? It is necessary to provide screenshots of correspondence with the sender, where we can see confirmation of sending funds.

You must also provide the following materials:

• A good quality photo of one of the documents (passport, ID card or driver’s license);

• A selfie with this document and a sheet of paper with today’s date and signature handwritten on it.

The inspection period is up to 10 working days. After reviewing your materials, additional explanations may be required on your part, which may increase the review period. Quality materials provided on average take up to 5 working days.

If funds passed through platforms that are under sanctions (Garantex, Commex, Tornado cash, Hydra, Blender.io, Lazarus Group, Genesis Market, ChipMixer, Shinbad.io), the funds will be frozen until the end of the full investigation and may exceed the period established by the regulations until a response is received from the regulator.

Before making an exchange, we strongly recommend that you check and make sure that your address is not associated with sanctioned platforms.